Services are activities or tasks that are carried out to meet the needs or demands of people, companies or organizations. They do not involve the production of tangible goods, but rather the delivery of intangibles such as knowledge, experience or assistance. Services play a key role in all modern societies and span a wide range of sectors, from healthcare and education to technology and entertainment.

Here you use questions and answers to overcome concerns and resistance through compelling arguments, clarifications and social proof to help the customer make an informed decision and move forward in the purchase process.

List the questions clearly and objectively, grouping them by categories or relevant topics Respond concisely: provide short, clear and direct answers to each question, avoiding unnecessary information.

Regularly review and update the questions and answers to ensure they are in line with needs and changes.

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